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Certificate in KPIs for Ports and Terminals

Measuring performance to optimise efficiency - delivered by distance learning

Starts 27 Sep 2017

Online Learning

This course delivers the knowledge required to achieve the best reults

In the ports and terminals business we are all trying to monitor and improve operational and cost efficiencies, whether as an operator or a user (customer).

Key Performance Indicators (KPIs) are the most effective tool in measuring and therefore improving business-wide performance. No improvement can take place without valid, accurate data showing where the organisation is now, where inefficiencies and blockages exist and what steps can be taken to move the enterprise forward.

When: 27 September 2017
Where: Delivered online with the support of leading industry experts
Duration: 12 weeks Part-time

Ideal for: Port and terminal managers, supervisors and employees, freight and logistics professionals, supply chain managers, service providers, maritime and intermodal logistics operators, consultants and analysts

Course Modules | Courses Fees | Meet the Experts | About Online Learning


6 MODULES AVAILABLE

  • KPIs and Performance Management – from Key Issues to Strategy for Ports and Terminals
  • Using a Balanced Scorecard to Organise KPIs,including Operations, Financial & Customer Perspectives
  • Using Strategy Maps to Link KPIs for Your Organisation
  • Developing KPIs – Types of Target, Setting Objectives and Measurement
  • KPIs for Ports & Terminals - Sample KPIs for Planning and Performance Improvement
  • Implementing KPIs Using the Balanced Scorecard, Strategy Map Approach and Monitoring Outcomes

"A great course, I have absolutely no regrets having done it! I can easily use the knowledge gained, to make a meaningful contribution to the growth and development of my company"

Adrian Hilaire, St Lucia Air and Sea Ports Authority


Course Director

John Hunter
Principal Director, Armor Business Solutions


John has 33 years experience in ports, terminals and associated sectors, having worked as a shipping line central planner, container terminal planner, wharf supervisor and operations manager.

He has worked in a variety of corporate management roles for stevedores including P&O Ports, DP World and Patrick Container Ports (Asciano).

Read more about the faculty.

"This course highlights areas often neglected during the project implementation phase. I feel more confident now dealing with strategic issues, both in my personal and work life"

 Shem Egbeku, Bourbon Interoil, Nigeria


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