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Certificate in KPIs for Ports and Terminals

Measuring performance to optimise efficiency - delivered by distance learning

Commences: 13th September 2016

In the ports and terminals business we are all trying to monitor and improve operational and cost efficiencies, whether as an operator or a user (customer) - and this course delivers the knowledge required to achieve the best results.

Key Performance Indicators (KPIs) are the most effective tool in measuring and therefore improving business-wide performance. No improvement can take place without valid, accurate data showing where the organisation is now, where inefficiencies and blockages exist and what steps can be taken to move the enterprise forward.

Please watch the introductory video where the course director introduces this important course

With a port and terminal focus, this course delivers a comprehensive grounding and:

  • Explains the theories of performance improvement and places them in the context of business strategy
  • Identifies how to select and develop the right KPIs to measure the processes which ultimately have the biggest impact on efficiency, cost control and profitability
  • Analyses typical examples of what can be measured in port and terminal operations giving you the tools to select only those KPIs which will give you the most meaningful information
  • Explains how to introduce these KPIs across the organisation using the balanced
    scorecard and strategy map methodologies
  • Illustrates that KPIs are not just facts and figures but offer real insight into how efficient your business is and help you to ensure you are operating with maximum productivity


View course content

Qualification: Lloyd’s Maritime Academy Professional Development Certificate
Start date: 13th September 2016
Delivery: Part-time Tutored Distance Learning
Duration: 12 weeks
Fees: £1599 / US$2240 - £1749 / US$2450 + VAT if applicable. Take a closer look at fees
15% discount for IAPH members
CPD/CEUs: 21 hours / 2.1 CEUs

A great course, I have absolutely no regrets having done it! I can easily use the knowledge gained, to make a meaningful contribution to the growth and development of my company

Adrian Hilaire,

St Lucia Air and Sea Ports Authority

  • Port and terminal managers seeking to improve operational and business performance
  • Supervisors and employees looking to increase knowledge and enhance career prospects
  • Freight and logistics professionals needing best-practice measurement tools
  • Supply chain managers and service providers aiming for greater efficiency
  • Maritime and intermodal logistics operators, consultants and analysts


John Hunter
Principal Director, Armor Business Solutions

John has 33 years experience in ports, terminals and associated sectors, having worked as a shipping line central planner, container terminal planner, wharf supervisor and operations manager.

He has worked in a variety of corporate management roles for stevedores including P&O Ports, DP World and Patrick Container Ports (Asciano).

Read more about the faculty.

Delivered by online tutored distance learning, this programme allows you to study and gain knowledge without disrupting your normal work

You will have access to all course materials, expert tutorial support and peer networking using our online learning management system.

Each module ends with an online test so you can check your understanding of the content.

More about our distance learning

Distance learning, face-to-face workshops, webinars, elearning and blended delivery to match your requirements

We welcome companies placing individual students or groups on any of our publicly advertised distance learning courses, or for larger corporate groups we will deliver to your individual requirements, including instructor lead training, blended delivery solutions, customised assessments, flexible time-scales and dedicated support for learning and development managers.

Read more

This course highlights areas often neglected during the project implementation phase. I feel more confident now dealing with strategic issues, both in my personal and work life

Shem Egbeku, 

Bourbon Interoil, Nigeria

Ready to apply?

Do not delay your application – you may qualify for an early enrolment discount, and some courses have a maximum number of participants. Our online application form securely accepts payment by credit card in either £, $ or €, or we will invoice you or your employer for payment by bank transfer.

Apply online here

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