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Diploma in Logistics Management

Key distance learning training course for today's logistics personnel

Commences: 10th May 2017

Delivered by tutored distance learning

During the course you will study the following modules:


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Integrated Global Supply Chain and Logistics Management

After successful completion of this module, you will:

  • Be familiar with the basic aspects of distribution, logistics and the supply chain which includes an understanding of the scope and definition of logistics and the supply chain
  • Have an awareness of the main logistics elements
  • Have an appreciation of the historical growth of distribution, logistics and the supply chain
  • Be aware of its importance in business and in a global context
  • Introduction to supply chain and logistics management
    • Scope and definition
    • Historical perspective
    • The importance of logistics and the supply chain
    • Logistics and supply chain structure
  • Current supply chain strategies
    • The total logistics concept
    • Planning for logistics
    • The financial impact of logistics
    • Globalisation and integration
    • Competitive advantage through logistics
    • Logistics and the supply chain
  • Customer service and logistics
    • The importance of customer service
    • The components of customer service
    • Developing a customer service policy
    • Levels of customer service
    • Measuring customer service
  • Channels of distribution
    • Distribution channel types and structures
    • Channel selection
  • Planning framework for logistics
    • Strategic planning overview
    • Logistics design strategy
    • Product characteristics
    • The product lifecycle
    • Packaging and unit loads
  • Logistics management and organisation
    • Relationships with other corporate functions
    • Logistics organisational structures
    • Organisational integration
    • The role of the logistics or distribution manager


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Inventory Management Supply Chains

After successful completion of this chapter, you will:

  • Understand the context of inventory management in supply chain planning
  • Appreciate the different perspectives on inventory management within supply chains
  • Be able to map the inventory management points within a supply chain
  • Inventory flows and supply chains
    • System responsiveness
    • Lean and agile approaches to inventory
    • Plant level planning
    • Extended supply chains
    • The automotive industry
    • Supply chain mapping
  • Forms of inventory and their role
    • Inventory as a significant cost
    • Drivers for increased stock holding
    • What is inventory?
    • Forms of inventory
  • Inventory as buffer islands in a supply stream
    • Theories of constraints
    • Stock hides problems
    • Decoupling points
  • Demand amplification and distortion
    • Sales planning, delay and allocation
    • Sales forecast error and sales targeting
    • Local remedies to demand amplification
    • Principles for reducing noise and distortion
    • Demand amplification map
  • Setting and measuring the effectiveness of inventory
    • Calculating inventory carrying costs
    • Techniques for calculating appropriate inventory levels
    • Safety stick
    • Virtual centralisation of inventory
    • Valuing inventory
  • Planning and forecasting
    • ABC analysis and periodic review
    • Planning horizons
    • Forecasting methods
    • Time series analysis
    • Lifecycle forecasting
  • Collaborative approaches to optimisation
    • Collaborative inventory management
    • Availability and lost sales
    • What supply chain and which inventory strategy?


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Outsourcing Trends and Best Practice

The aim of this module is to cover the key aspects of logistics outsourcing. This will include:

  • A review of the services available
  • A discussion of the basic reasons why companies outsource their logistics operations
  • An approach to contractor selection
  • The need for users to manage outsourced operations.


  • Outsourcing operations and services
    • Outsourcing operations
    • Breakdown of broad service types
    • Value added services
  • Key drivers for outsourcing
    • Logistics drivers and drawbacks
    • External drivers
    • The critical factors of choice
  • The selection process
  • Outsourcing management
    • Why third party logistics (3PL) relationships fail
    • Managing the 3PL relationship
    • Monitoring a 3PL
    • Detailed metrics and Key Performance Indicators (KPIs)


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Finance, Costing and Financial Control

After successful completion of this module, you will:

  • Have an overview of the financial statements in a set of accounts
  • Understand some of the external pressures on the performance of a business
  • Understand the difference between profit and cash
  • Recognise the importance of accruals accounting
  • Finance
    • Types of finance debt, equity and others
    • Return on capital employed
    • Leasing and the difference between finance and operating leases
    • The influence of logistics on shareholder value
  • Accounting
    • Financial and profit & loss accounts
    • Balance sheets and cash flow statement
    • Evaluation techniques
  • Costing
    • Logistics costing
    • Costs: direct and hidden
    • Costing the customer
    • The pros and cons of outsourcing (3PLs)
  • Budgeting
    • The process of budgeting
    • Setting objectives
    • Assumptions, priorities and resource implications
    • Forecasting
  • Working capital and the supply chain
    • The cost of stockholding/inventory and how the supply chain can reduce this
    • The cost of credit
    • Management of working capital
  • Capital project appraisal
    • Commercial and financial evaluations
    • Return on investment (ROI)
    • Payback periods
    • Discounted cash flow
  • Ratio analysis
    • Profit & loss accounting ratios


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Logistics Contracts

After successful completion of this module, you will:

  • Understand the difference between statutory law and “judge-made” law
  • Be able to distinguish between a “bailment” and a “licence”
  • Understand the difference between the concepts of “agents” and “principals”
  • Be familiar with the principles adopted by courts in assessing exclusion and limitation clauses
  • Know about the three main conventions governing the international carriage of goods by road, air and sea and understand the types of contract to which they apply
  • Background law
    • Bailment and licences
    • Introduction to agents and principles
    • Standard conditions
    • International conventions
  • Logistics risks and insurance
    • Liability - value added services
    • Risk management tools
  • Third and fourth party logistics solutions
    • Agents and principals
    • Determining contractual capacity
    • Liability
    • What are 3PL and 4PL solutions and risk profile
  • When to use a tailor-made contract
    • Standard conditions
    • Special agreements
    • Key commercial clauses
  • The tender process
  • Negotiation techniques
    • Tips
    • The role of the lawyer
  • Contract management


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Freight Transport Industry Part One - Introduction and Development

In this module, the reader will be introduced to the various types of freight transport and how they function, with a certain degree of detail pertaining to each individual form of freight transport.

  • Economics, environment and policy
    • Effect of trade deregulation on industrial development
    • Global sourcing industry relocation and its impact on transportation requirement
    • Globalisation and energy efficiency
    • The environment and CO2 emissions
    • The World Trade Organisation process and quota regimes
  • Legislation, authorities and the regulatory environment
    • US regulations
    • EU regulations and directives
    • National legislation
  • Issues
    • Labour/skill shortage
    • Road tax and tolls
    • Fuel tax
    • Gross tonnage tax
    • Import duties and other taxes
    • Energy cost
    • Regional and local infrastructure subsidies


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Freight Transport Industry Part Two - Road, Rail, Air and Sea Transport

After successful completion of this module, you will be aware that economic growth, technology and transport are interdependent.

  • Transport characteristics
    • Road
    • Rail
    • Air
    • Sea
  • Pressures on the industry
    • Social
    • Security
    • Environmental
  • Forecasting transportation demand
  • Port and terminal capacity
  • Current and future trends


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Warehouse and Distribution Centre Design

After successful completion of this module you should:

  • Appreciate the role and importance of warehousing within logistics and how cost savings and differentiation through logistics can lead to competitive advantage.
  • Introduction to warehousing
  • Outsourcing of warehouse operations
    • Definition of third party logistics provider (3PL)
    • Definition of third party warehouse provider (3PW)
    • Typical services provided by 3PW
    • 3PW contract
    • Issues with 3PL
  • Warehouse location planning
    • The role of a warehouse location within a logistics network
    • Typical questions to be addressed during logistics network studies
    • The ideal number of warehouses in a logistics network
    • Evaluation criteria
    • Typical logistics network design project phases
    • Trends in warehouse locations
  • Operations - order picking
    • Activity profiling
    • Picking equipment and technology
    • Slotting strategy
    • Replenishment forward picking
    • Layout and pick zone design
    • Picking methods
  • Operations - packaging
    • Order processing, take-on scheduling and management status
    • Value-added services
  • Warehouse design and fittings
    • Storage systems
    • Automated storage systems
    • Combined storage and order fulfilment systems
    • Conveyors
    • Sortation systems
    • Warehouse layouts and material flow
    • Control systems
    • Future trends
    • Facilities
  • The green influence
    • Building and utilities
    • Storage
    • Material handling
    • Monitoring overall energy and carbon usage
    • Distribution transport
    • Waste management
  • e-fulfillment (B2C)


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Key Issues for Global Supply Chain and Logistics Management

After completing this module you should:

  • Be familiar with the major developments that are impacting on the supply chain and understand what effect they have on logistics management and operations
  • Recognise different logistics processes and be aware of some of the main tools and techniques that are used to assess and evaluate these processes
  • Appreciate the major steps in logistics network planning and understand the main cost relationships and trade-offs that are involved
  • Be aware of the implications for inventory that have resulted from more integrated supply chain systems
  • Understand the impact on logistics of various environmental initiatives



  • Developments impacting on the supply chain
    • The external environment
    • Manufacturing and supply
    • Distribution
    • Retailing
    • The consumer
  • Logistics processes
    • The importance of logistics processes
    • Logistics process types and categories
    • Approach to process design
    • Tools and techniques
  • Logistics network planning
    • Cost relationships
    • A planned approach
    • Initial analysis and option definition
    • Logistics modelling
    • Matching logistics strategy to business strategy
  • Problems with traditional approaches to inventory planning
    • New inventory requirements
    • The lead-time gap
    • Inventory and time
    • Inventory planning for manufacturing
    • Inventory planning for retailing
  • Logistics and the environment
    • Best practice
    • Reverse logistics


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Information Communications Technology and Supply Chains

On successful completion of this module, you will:

  • Understand the strategic role of IT systems
  • Appreciate the different roles of different classifications of IT systems
  • Understand that IT can be an enabler of both incremental and radical change
  • Learn how the automotive industry is changing and the role of IT as an enabler
  • Supply chain and IT strategy
  • The role of supply chain systems in business change
  • Transaction systems
  • Planning systems
  • Data analysis and reporting
  • ASP, outsourcing and security
  • Transport management systems
  • Supply co-ordination and warehousing systems
  • Implementation
  • IT and process mapping tool


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Performance Measurement and Improvement - Optimisation Strategies

On successful completion of this module, you will be able to:

  • Demonstrate an understanding of the core concepts of logistics and Supply Chain Management (SCM)
  • Critically discuss aspects and concepts of performance measurement and management systems
  • Understand and manage logistics and supply chain performance metrics and dimensions
  • Demonstrate understanding of relevant techniques of supply chain modelling and optimisation
  • Deploy, evaluate and identify procedures, processes and practices for performance benchmarking
  • Understand and apply techniques of analytical performance and benchmarking


  • Background to logistics and supply chain management
  • Modelling techniques in logistics and supply chain management
  • Review of logistics and supply chain performance indicators
  • Analytical performance and benchmarking techniques
  • Current issues in supply chain performance and optimisation
  • Case study applications

The course reflects and tackles issues that we face on a daily basis on the ground. Excellent content and excellent approach in learning how to deal, evaluate and resolve logistic issues.

Nabil Alameddine,

General Manager, BGT