Key issues in the operations of the various terminal types are explored, along with an investigation of the various terminal operators and the benchmarking of terminals.
The Health & Safety (H&S) of personnel, the security of the terminal and the protection of the environment are all key responsibilities of a terminal manager. The module provides an understanding of these issues and considers the related management systems.
The workforce is at the heart of a successful terminal. Here the careful management of people, training needs, skills mix and performance are addressed
The themes of business strategy, marketing, business development and sales, pricing and customer service, which are all key elements for successful terminal management are considered
A successful terminal needs to be operating efficiently and also profitably. Any manager needs to have an understanding of the economics related to the management and operations of the terminal, including budgeting and the financial implications of operational decisions. This module provides an understanding of the key financial appreciation required.
Many people work in terminals and the terminal is only a success if they work together. This module considers issues of self-development, leadership and management, forming and working in an effective team, motivating people and developing high performance.
This module considers the legal framework in which terminals operate, looking at the range of complex legislation which surrounds the operation of a terminal. The legal status of a terminal and related responsibilities are investigated, along with the regulation of the vessel calling at the terminals, before concluding with an appreciation of the maritime
conventions that apply to ports and terminals.
Addresses the process of engaging in a contract with shipping lines and/or cargo owners, which is key to the successful and profitable operation of the terminal
Terminals never stand still and are constantly adjusting their design, developing quay or yard areas, acquiring new equipment or implementing new systems, or refurbishing existing areas. Any major activity requires careful management and this module investigates the practices and principles of managing a project.
Very informative and goes straight to the point. Easy to grasp, covering all the daily bottleneck or issues that could be encountered on a container terminal. The course has also helped shape my mind and personality for higher responsibility in day to day life.
I now have a broader scope of issues in relation to my daily work and a clear view of decisions and their impact on the business. The tutors possess a genuine empathy to help participants develop during the 12 month experience. This course is an investment in yourself that grows more than the time invested.