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Certificate in Warehouse Management

Study the knowledge and tools needed to run efficient warehouse and inventory management operations - training by tutored distance learning

Starts: 8th June 2017

During the course you will study the following modules:


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Warehouse Operational Principles

On completing this module you will have an understanding of:

  • The challenges facing warehouse and logistics managers
  • The main functions of a warehouse and the fundamental activities performed within different types of warehouses
  • The factors that need to be taken into account in deciding on a warehouse location
  • The factors which are taken into account when deciding on the number of warehouses required in a particular area
  • The different attributes of warehouse layout and storage equipment

Module breakdown:

  • The role of the warehouse in the modern supply chain
    • Why do we need to hold stock?
    • Types of warehouse
    • Warehouse challenges
  • Factors determining the location and number of warehouses
  • Warehouse design
    • Space calculations
    • Receipt and despatch areas
    • Storage areas
    • Aisle width
    • Storage equipment
    • Warehouse operations


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Warehouse Developments and Trends

On completing this module you will have an understanding of:

  • The use of technology within today’s warehouse
  • How to put together a Contingency plan
  • An understanding of the various equipment used in warehouses
  • The growth in reverse logistics
  • Warehouse costs
  • The continuing trend in outsourcing
  • The effect of warehouses on the environment and how their carbon footprint can be reduced
  • The likely developments within the warehouse of the future including robotics.

Module breakdown:

  • Warehouse technology
    • Choosing warehouse management software
    • What to look for in a system
    • Selecting a partner
    • Implementation
    • Software as a Service (SaaS) and cloud computing
  • Contingency planning and risk
  • Warehouse mechanical handling equipment and automation
    • Reverse logistics
    • Warehouse costs
    • Return on investment (ROI)
    • Traditional versus activity based costing systems
    • Traditional costing methods
    • Activity based costing
    • Charging for shared user warehouse services
    • Logistics charging methods
  • Warehouse outsourcing
    • The future of outsourcing
  • Warehouses and the environment
    • Legislation
    • Warehouse energy usage
    • Energy production
    • The environment and waste
    • Mechanical handling equipment


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Warehouse Processes

On completing this module you will have an understanding of:

  • The importance of replenishment
  • How to maximise value-adding services
  • How to manage an effective returns processing service
  • How to incorporate despatch into the warehouse process

Module breakdown:

  • Receiving and put-away
  • Replenishment
  • Value-adding services
  • Indirect activities
  • Returns processing
  • Despatch


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Picking Strategies

On completing this module you will have an understanding of:

  • The role picking plays in warehouse management
  • How to analyse the equipment and technology available for picking processes
  • The increasing importance of automated picking
  • How to manage order-picking methods to make the picking process more efficient


Module breakdown:

  • Picking preparation
  • Picking strategies and equipment
  • Picker to goods/goods to picker
  • Automated picking
  • Storage and handling equipment
  • Order-picking methods


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Inventory Management

On completing this module you will have an understanding of:

  • How to classify inventory items into different groups so that each group can be managed efficiently
  • How to set up the inventory management system parameters such as order quantity
  • How to create a basic forecast and measure forecast accuracy
  • How to measure variability in demand
  • How to calculate how much safety stock is required in a given situation

Module breakdown:

  • Analysing the requirements
  • Product classification
  • Demand analysis
    • Inventory planning for independent and dependent demand
  • Product coding
  • ABC analysis
  • Item groupings for inventory management
  • Replenishment methods
  • Relating replenishment methods to ABC classes and type of  demand
  • Inventory management essentials
    • Modelling demand
    • Reorder point system
    • Periodic review system
  • Inventory costs and service
    • Service level
    • Stock value
    • Stockholding cost
    • Ordering cost
  • Lead time
  • Demand forecasting
    • Understanding the context
    • Simple moving averages
    • Measuring forecast accuracy
    • Adjusting the forecast using extra information
  • Setting the inventory management parameters
  • Inventory and statistics
    • Mean absolute deviation of demand


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Stock Control, Verification and Reporting

On completing this module you will have an understanding of:

  • How to carry out issue and receipt transactions
  • How to identify surplus and obsolescent stock
  • How to set up a policy for dealing with obsolescent and surplus stock
  • How to organise and carry out a stock check
  • How to reconcile the results of the stock check with the stock records and systematically search for the sources of any differences between recorded and actual stock levels
  • How to produce an inventory performance report

Module breakdown:

  • Stock record transactions
  • Inventory receipts
    • Checking the purchase order and the contents of the delivery
    • Recording receipt in the inventory management system
  • Inventory issues
    • Physical issue
    • Allocation
    • Stock management
  • Identifying inventory
    • Raw materials
    • Work in progress
    • Finished goods
  • Surplus and obsolescent stock
    • Definitions of surplus and obsolescent stock
    • Preventing surplus
    • Variety reduction
    • Disposal policy
  • Stock control and records
    • Overall objectives of stock control
    • Stock records
  • Stock accuracy
  • Stock checking programmes
    • The annual count
    • Continuous or perpetual inventory counting
    • Periodic checking
    • Spot checking and accuracy audit
    • Resolving differences and improving future accuracy
  • Physical counting of stocks
    • General and specific processes
  • Role of inventory manager or stock controller
  • Performance reporting
    • Total investment in the stock
    • Value of average stock level
    • Stock turns and stock cover
    • Availability or service level
    • Data accuracy
    • Non-mover analysis
    • Back orders
    • Shortages and reasons for shortages


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Inventory Improvements and the Supply Chain

On completing this module you will have an understanding of:

  • That managing your inventory in isolation from your customers and suppliers is possible
  • The fact that better customer service and/or inventory levels can be achieved by improving communication with users and suppliers
  • Mapping the supply chain of which you are part, for as far as you can “see” back up the supply side, and as far as you can “see” down the demand side.
  • How to improve inventory management - identifying ways to reduce ordering costs, and reduce stockholding costs. These methods could include:
    • VMI
    • Milk rounds
    • Kanban
    • Grouping more items to fewer suppliers
  • Exchanging demand data with your suppliers and customers

Module breakdown:

  • Supply chain thinking
    • Early development of supply chain principles
    • Inventory and time
    • Movement
    • Storage
    • Production
  • The supply chain and the theory of constraints
    • Money and sales
    • Financial performance
  • Supply chain process mapping
    • Supply chain mapping
    • Business process mapping
    • Analysing supply chain maps to improve efficiency
  • Saw tooth curve
    - Grouping more items to fewer suppliers
    - Milk round
    - Vendor-managed inventory
    - Kanban and Just In Time

    Using the Economic Order Quantity (EOQ) graph to find

    Inventory in the distribution network
    - Retail distribution
    - Retailer to producer link


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Managing People, Resources, Performance, Health and Safety

On completing this module you will have an understanding of:

  • Employment drivers
  • The basics as to how to attract, motivate and retain warehouse operatives
  • The role of the supervisor and manager within the warehouse and produce meaningful and effective key performance management measures
  • Health and safety within the warehouse and how to protect their most valuable asset - the people

Module breakdown:

  • The role of the warehouse manager
    • The role of the warehouse supervisor
  • People management
    • Challenges
    • Staff retention and recruitment
    • Training
    • Grievance and discipline
  • Resource planning
  • Performance management
    • Why do we need to measure?
    • How to choose the right performance measures
    • Traditional performance measures
    • New performance metrics
    • Hard and soft measures
    • Integrated performance models
    • Benchmarking
    • Balanced scorecard
  • Health and safety
    • Risk assessments
    • Layout and design
    • Racking check list, fire safety, slips and trips, manual handling,
      working at height, vehicles
    • First aid

 Very useful for my job

Bui Minh Tien,

Lead Procurement Officer, MODEC Management services pte., ltd