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Certificate in KPIs for Ports and Terminals

Measuring performance to optimise efficiency - delivered by distance learning

Starts 16 September 2021

Online Learning

This course delivers the knowledge required to achieve the best results

In the ports and terminals business we are all trying to monitor and improve operational and cost efficiencies, whether as an operator or a user (customer).

Key Performance Indicators (KPIs) are the most effective tool in measuring and therefore improving business-wide performance. No improvement can take place without valid, accurate data showing where the organisation is now, where inefficiencies and blockages exist and what steps can be taken to move the enterprise forward.

When: 16 September 2021
Where: Delivered online with the support of leading industry experts
Duration: 12 weeks Part-time

Ideal for: Port and terminal managers, supervisors and employees, freight and logistics professionals, supply chain managers, service providers, maritime and intermodal logistics operators, consultants and analysts

Course Modules | Courses Fees | Meet the Experts | About Online Learning

100% Online - Learn from wherever you are!

At Lloyd’s Maritime Academy, lifelong learning is a concept that we’re passionate about and for this reason, we make it as accessible and flexible for our students.

Online learning puts you in control of your learning – especially suitable for all of us in the maritime industry where we often spend time away from home. With our courses you are free to study when, where and how you choose, and in the style and the speed that is right for you. Early morning, in a work break, late at night - it is entirely up to you so you can fit your education around your work and/or family commitments.

So what’s stopping you? Get in touch today and find out how we can help provide you with a timely career boost.


  • KPIs and Performance Management – from Key Issues to Strategy for Ports and Terminals
  • Using a Balanced Scorecard to Organise KPIs,including Operations, Financial & Customer Perspectives
  • Using Strategy Maps to Link KPIs for Your Organisation
  • Developing KPIs – Types of Target, Setting Objectives and Measurement
  • KPIs for Ports & Terminals - Sample KPIs for Planning and Performance Improvement
  • Implementing KPIs Using the Balanced Scorecard, Strategy Map Approach and Monitoring Outcomes

"A great course, I have absolutely no regrets having done it! I can easily use the knowledge gained, to make a meaningful contribution to the growth and development of my company"

Adrian Hilaire, St Lucia Air and Sea Ports Authority

Course Director

John Hunter
Principal Director, Armor Business Solutions

John has 33 years experience in ports, terminals and associated sectors, having worked as a shipping line central planner, container terminal planner, wharf supervisor and operations manager.

He has worked in a variety of corporate management roles for stevedores including P&O Ports, DP World and Patrick Container Ports (Asciano).

Read more about the faculty.

"This course highlights areas often neglected during the project implementation phase. I feel more confident now dealing with strategic issues, both in my personal and work life"

 Shem Egbeku, Bourbon Interoil, Nigeria

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