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Certificate in KPIs for Shipping

Unique key performance management course for the maritime industry offered by distance learning

Starts 18 September 2019

A comprehensive introduction to the principles of KPIs

Use KPIs in your business to drive performance improvements.

This distance learning course provides understanding of how to use business analysis to map business processes at a high level in the shipping industry, how to identify those key processes that are critical to a maritime company's performance and how to use scorecards or operational dashboards to display process outcomes.

When: 18 September 2019
Where: Delivered online with the support of leading industry experts
Duration: 12 weeks part-time

Ideal for:

  • Ship and fleet owners and managers
  • Superintendents and ship operations managers
  • Financial, commercial and business development managers
  • Crew, human resource and quality control managers
  • Maritime business analysts and strategists

Course Modules | Courses Fees | About Online Learning


  • Challenges Facing the Shipping Industry
  • Developing Measures
  • Using a Balanced Scorecard to Organise KPIs
  • Strategy Maps
  • KPIs for Ship Operators and Managers
  • Implementing a KPI Management System

Download the full course syllabus to find out more about each module and what you will learn on the course.

"An easy to follow and well written course, which directly relates to your daily role"

M. Mitra, Vega Ships Management DMCCo

Course Director

kpi shipping

John Hunter

Principal Director, Armor Business Solutions

John has a BSc in Civil Engineering from the University of Surrey UK, a Mate’s ticket after serving in the UK Merchant Marine with Blue Star Line and a Certificate IV in Training and Assessment.

He has extensive experience in business analysis and business process re-engineering; in managing people, from multi-cultural teams of Subject Matter Experts to unionised blue collar work forces; in project management; in health and safety; in terminal equipment maintenance and software development including out-sourcing.

He is currently an independent consultant, based in Melbourne, Australia, and is also an Associate Consultant for Thompson Clarke Shipping, Australia's leading maritime consultancy firm.